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Insurance Document Scanning Services

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The capture of information from these processes is time-consuming, inefficient, and cost associated with mailing, filing, photocopying, and distributing these documents is very expensive. Sharing, collaboration, and security placed upon these paper documents can also be very costly and difficult to manage.

The entire insurance industry is document intensive and all documentation is critical. Timely access to customer correspondence, medical records, solicited letters, enrollment forms, new policy applications, pre-authorizations, payments, claims and other printed materials are necessary for managing the business and providing excellent customer service. Scanning converts this paper-based information into digital imaging streams quickly and accurately, which makes the content more manageable and accessible.

Our suite of document capture solutions for insurance operations and claims processing provides:

  • High-speed, high availability document capture
  • Flexible and powerful health insurance business rules
  • Dynamic document processing
  • Intelligent sorting of checks, separator sheets or original documents
  • Image enhancement using Dynamic Tiff

Five Ways Document Management Can Make Your Insurance Agency More Profitable strong Instant Access

One of the largest benefits to using an Electronic Document Management System (EDMS) is the ability to access documents (policies, claims, etc.) at any time, from anywhere. No more running back and forth to the file cabinet or asking an assistant to track down a relevant document. Think of the time savings that can be felt across the agency when it only takes seconds to find a policy.

Electronic Workflow

Whether document workflow consists of processing client, staff, or vendor/provider documents and email, workflow occurs every single day. Realizing how often document workflow occurs each day, one begins to consider ways to improve and streamline the document workflow process so as to maximize time and cost savings.

Search and Retrieval Capabilities

Most agencies store policy documents across three or four separate locations: centralized paper-based file cabinets, papers in an employee’s desk, folders on shared server drives, and local desktop hard drives.

  • Structural Search
  • Keyword and Document Title Search
  • Full Text Search

Integration with Other Office Applications

It is now possible for small and medium-sized agencies to achieve levels of application integration historically reserved for large corporate organizations with deep IT pockets. Specifically, now an EDMS can be integrated with other core firm applications to drive efficiency and manage IT costs.

Disaster Recovery

According to research by the University of Texas, only 6 percent of companies suffering from a catastrophic data loss survive, while 43 percent never reopen and 51 percent close within two years.

Paper documents stored in file cabinets are susceptible to fire and flood. You cannot recover a paper document that has been destroyed by a fire or a flood. But the problem goes beyond your paper files. Electronic documents stored on workstations and servers across your operation are equally vulnerable to catastrophic loss.

Return on Investment

An EDMS can be a very valuable tool for insurance agencies. Take a look around your office and plug in numbers that make sense for your agency.

Employees benefit from systems that streamline processes and boost their productivity. Reducing the amount of time the staff spends chasing down associated records, digging through stacks of paper, or attempting to re-produce a missing document, can increase productivity and enhance customer service.

Contact us for an estimate at (818) 429-5069