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Frequent Asked Questions

Access Scanning is becoming a leader provider on Document Scanning Services in south of California.

Find frequent questions and answers on the right side ⇒⇒⇒⇒⇒⇒⇒⇒⇒⇒⇒⇒


 

1. Are we certified?

Yes, we have different certifications and accreditations, such as:

  • ·         We are license business HIPPA Certified
  • ·         PDF Certification
  • ·         Bonded and Insured
  • ·         Training of wise use of equipment and software
  • ·         6 years + of combined experience
  • ·         All work is done with our own equipment and people except for oversize paper (no contractors)
  • ·         We also have permits and certificates such as: Tax certificate/license
  • ·          FEIN and Payroll ID #.

 


 

2. Document Scanning Process

Scanning Process (Simple, Secure & Efficient):  Watch how we Scan and do Quality Control

  • ·         Collection
  • ·         Preparation
  • ·         Scanning
  • ·         Quality Control (inspect images at least 3 times before delivery)
  • ·         Indexing 
  • ·         Digital Storage
  • ·         Delivery
  • ·         Shred & Recycle

Software:

  • ·       Kofax Software (improve the quality of scanned documents)
  • ·         PDF Software
  • ·         WonderShare Software
  • ·         AcDsee Software
  • ·         Microsoft office 2013

Equipment:

  • ·         Fujitsu high speed scanners (fi-6770, fi-6770,fi-6240)
  • ·         HP and Sony Computers

 


 

3. Do we provide Document Shredding?

  • Yes, we offer document shredding service through our certified and accredited partner. Certificate of destruction is always provided to the costumer after destruction process is completed.

 


 

4. How secure is our Scanning Process?

Access Scanning prioritize security and accuracy in every step of the process. It is very secure from beginning to end, our people are HIPPA certified and have the necessary training to complete this task with zero margin error.

  • ·         HIPPA Certified
  • ·         Computers and servers have different security levels (servers are encrypted with 128 bit and double layer of identification)
  • ·         Digital images are backed up securely in our servers after scanning process is complete.
  •         We remove all scanned data from our servers and computers at client's request.
  • ·         Facility is in SECURE building with video surveillance, alarm system and smoke detectors.
  • ·         Hard documents are destroy securely at client’s request.
  • ·         More than 6 years of combined experience
  • ·         Insured

 


 

5. How many Images are in a letter size box, cabinet?

This is only an estimate based on our previous clients and it may vary customer by customer   

  • ·         Standard File Box 2,000 – 3,000 Images per Box
  • ·         Unbound Paper 150-175 Pages Per Inch
  • ·         Banker Style Boxes 4,500 - 6,000 Images Per Box
  • ·         Vertical File Cabinet 3,500 – 5,000 Images Per Drawer
  • ·         Open Shelving 1,700 Images Per Horizontal Foot

 


 

6. What is an image?

An image is a side of a page.


 

7. Which output formats do we offer?

PDF/OCR, PDF/A, TIFF, JPEG, Word Document, Excel Document, HTML.

 


 

8. What is Indexing?

It is the process of re-naming a file for future easy retrieval. Usually, we use the title on physical folders, binders or first page of files are used to re-name the digital file.

 


 

9. What type of software and equipment we use?

This is the equipment we use:

  • ·         Windows 7 and 8 computers with 16GB RAM, 1,000 GB hard drive, etc.
  • ·         Fi-6770A / Fi-6770 and Fi-6230 scanners

Software

  • ·         Kofax VRS Elite 5.0
  • ·         Kofax Express 3.0
  • ·         AcDsee 5.0
  • ·         PDF X  & XI Pro
  • ·         Wondershare
  • ·         Microsoft Office 2013

 


 

10. Which resolution do we use?

We use 300 DPI for most of our projects and if requested we can scan up to 600 DPI

 


 

11. What is Document Scanning, Paperless, Document Digitizing, Etc.?

It is the process of converting hard documents into a digital image (TIFF, JPEG, PDF, Etc.) and it is becoming a solution especially for business that want to have their paper documents in a secure place with no risk of losing them.

 

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