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Intermedia VoIP Phone Service

June 8, 2024
Technology, Document Imaging, Online Storage
2 min read

Intermedia VoIP phone service offers a range of reliable and versatile communication solutions that cater to businesses of all sizes. Our feature-rich platform allows for seamless communication that is both efficient and effective. From cloud-based virtual phone systems to cutting-edge conferencing tools, our VoIP services provide practical solutions to help your business stay connected and productive. Whether managing a small startup or a large corporation, Intermedia’s VoIP phone service guarantees exceptional performance, reliability, and affordability, supporting your business success in a professional manner.

Phone

The Unite Desktop App allows users to place calls, chat, host or join a video conference, and share files right from their Mac or PC.

Integrated with Contact Center

Drive even more employee productivity and a better customer experience by accessing advanced call features integrated in Unite.

Desk Phone

Pre-configured phones connect to the feature-rich Unite service wherever they’re plugged in.

Mobile Device

Seamlessly switch your workspace to any Apple or Android smart device with the Unite Mobile App.

Kofax Capture

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Key Features/Benefits

Preserve, Search and Retrieve

Securely capture your organization’s Unite calls, meetings, SMS, and chat conversations, and ensure the information is easy to find whenever it’s needed with Intermedia Archiving.

POWERFUL CONTEXTUAL SEARCH

Indexes both content and metadata so users can access millions of files and refine searches using dozens of properties for results in seconds.

AUTOMATED DATA CAPTURE

Intermedia Archiving seamlessly integrates with Unite and automatically captures chat, SMS, voice and meeting data without administrative or user action.

Seamless Integration

Designed for Unite, Archiving deploys in minutes with everything needed to enable compliant retention for Unite communications.

REGULATIONS AND COMPLIANCE

Supports HIPAA, FINRA and MiFID II compliance programs, with optional WORM tamper-proof media storage to comply with SEC Rule 17a-4.

Advantages

Features that maximize efficiency, productivity and control

AI ASSISTANT

An AI assistance app that help your company increase productivity using Generative AI to access information more easily and help with daily tasks right within the mobile and desktop app.

HUNT GROUPS

Ensure customers reach your people quickly and efficiently. Route incoming calls to specific teams who share responsibility for answering them..

AUTO ATTENDANT

Connect customers to the right person right away. Automatic greetings along with fast and efficient call routing based on your business hours.

COMPANY MESSAGING

Let customers communicate with your business the way they want, through texting. Enable your business phone number for SMS/MMS.

HUNT GROUPS

Ensure customers reach your people quickly and efficiently. Route incoming calls to specific teams who share responsibility for answering them..

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