Intermedia VoIP phone service offers a range of reliable and versatile communication solutions that cater to businesses of all sizes. Our feature-rich platform allows for seamless communication that is both efficient and effective. From cloud-based virtual phone systems to cutting-edge conferencing tools, our VoIP services provide practical solutions to help your business stay connected and productive. Whether managing a small startup or a large corporation, Intermedia’s VoIP phone service guarantees exceptional performance, reliability, and affordability, supporting your business success in a professional manner.
Phone
The Unite Desktop App allows users to place calls, chat, host or join a video conference, and share files right from their Mac or PC.
Integrated with Contact Center
Drive even more employee productivity and a better customer experience by accessing advanced call features integrated in Unite.
Desk Phone
Pre-configured phones connect to the feature-rich Unite service wherever they’re plugged in.
Mobile Device
Seamlessly switch your workspace to any Apple or Android smart device with the Unite Mobile App.
Avast Business Remote Control
1 user
Delivery: Delivered by e-mail from manufacturer
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Product Description:
- Keyboard Matching - Match the host’s keyboard layout and vice versa.
- Restart and Resume - Restart the connection of the viewer to the device and resume the connection.
- Pause Session - Pause a current active connection to a device and resume it later on.
- Multiple Monitors - Switch between multiple monitors that the device may have.
- Session Notes - Type in notes during and after the session.
- Info - See vital information about the connected device, such as CPU, IP, memory, data drives, and more.
- Select Region - View only a specific part of the device’s desktop.
- Session Recording - Capture your session for follow-up or training purposes.
- Share My Screen - Share your screen so the user can see the admin’s screen.
- Whiteboard - Draw on the connected devices’ screen to add shapes and text.
- Blank Screen - Blank the connected device’s screen so the end-user cannot see anything.
- Screen Capture - Take an image snapshot of the connected device’s screen.
- Copy/Paste to a Remote Computer - Copy from device and paste to their own device.
- Files - Transfer files to and from devices, along with pausing/resuming a file transfer.
- Chat (Video and Voice) - Stay in touch with the user as you troubleshoot their issues.
- Quality - Change the viewer’s quality resolution.
- Tools - Select quick commands like CTRL+ALT+DEL
Remotely connect to any device anytime, anywhere
Avast Business Remote Control is a service to help IT administrators provide instant remote support to their customers anywhere, anytime. With this tool, IT admins can quickly and securely connect to a user’s device, access files and applications, and help troubleshoot issues in real-time – saving them time and money.
Benefits
Increase efficiency – Efficiently manage the daily IT support needs of your customers remotely.
Reduce Costs – Instant connectivity to save you time and cut travel costs for on-site visits.
Exceed satisfaction – Provide superior service delivery while keeping your costs low.
Centralized Management – Manage all your Avast Business solutions in one single platform.
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Remote Control Features
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MINIMUM SYSTEM REQUIREMENTS
Disclaimer: Information may not be accurate or may change at any time. Access Scanning is just a re-seller, manufacturer owns rights and trademarks of software. Description was provided by manufacturer.[tab name='Misc Info']
Key Features/Benefits
Preserve, Search and Retrieve
Securely capture your organization’s Unite calls, meetings, SMS, and chat conversations, and ensure the information is easy to find whenever it’s needed with Intermedia Archiving.
POWERFUL CONTEXTUAL SEARCH
Indexes both content and metadata so users can access millions of files and refine searches using dozens of properties for results in seconds.
AUTOMATED DATA CAPTURE
Intermedia Archiving seamlessly integrates with Unite and automatically captures chat, SMS, voice and meeting data without administrative or user action.
Seamless Integration
Designed for Unite, Archiving deploys in minutes with everything needed to enable compliant retention for Unite communications.
REGULATIONS AND COMPLIANCE
Supports HIPAA, FINRA and MiFID II compliance programs, with optional WORM tamper-proof media storage to comply with SEC Rule 17a-4.
Advantages
Features that maximize efficiency, productivity and control
AI ASSISTANT
An AI assistance app that help your company increase productivity using Generative AI to access information more easily and help with daily tasks right within the mobile and desktop app.
HUNT GROUPS
Ensure customers reach your people quickly and efficiently. Route incoming calls to specific teams who share responsibility for answering them..
AUTO ATTENDANT
Connect customers to the right person right away. Automatic greetings along with fast and efficient call routing based on your business hours.
COMPANY MESSAGING
Let customers communicate with your business the way they want, through texting. Enable your business phone number for SMS/MMS.
HUNT GROUPS
Ensure customers reach your people quickly and efficiently. Route incoming calls to specific teams who share responsibility for answering them..